What we liked
Pros
- Live AI transcription and coaching on every call
- Clean, modern apps loved by remote teams
- Lowest entry price among the leaders
Keep in mind
- The uptime SLA at the base tier is thinner than RingCentral's; contact-center features need higher plans.
Score breakdown
Dialpad pricing in 2026
Dialpad starts at $15/user/mo. Free option: 14-day trial. As with most services in this category, the advertised rate typically assumes annual billing — check the renewal price and current promotions before committing.
Who is Dialpad for?
Dialpad is our pick for ai-first calling & transcription. Dialpad's AI is genuinely useful, not decorative: live transcription, real-time coaching cues, and automatic call summaries — all included from the $15 entry tier, the lowest of the leaders.
How Dialpad compares
Our top-rated voip services pick overall is RingCentral (9.7/10). Also consider Nextiva (9.4/10). See the full voip services comparison for all 6 ranked services side by side.
Frequently asked questions
Yes — Dialpad scores 8.7/10 (Very Good) in our independent testing and ranks #4 of 6 in our voip services comparison. It stands out as the pick for ai-first calling & transcription.
Dialpad pricing starts at $15/user/mo. Free option: 14-day trial. Check current promotions on their site, as introductory rates change frequently.
The strongest alternatives are RingCentral (9.7/10) and Nextiva (9.4/10). See our full voip services comparison for all 6 ranked options.