What we liked
Pros
- Built-in phone, email, and chat channels
- Freddy AI drafts emails and summarizes deals
- Among the lowest per-seat prices here
Keep in mind
- Reporting depth trails HubSpot and Salesforce; data-hungry sales leaders may hit ceilings.
Score breakdown
Freshsales pricing in 2026
Freshsales starts at $9/user/mo. Free option: yes (3 users). As with most services in this category, the advertised rate typically assumes annual billing — check the renewal price and current promotions before committing.
Who is Freshsales for?
Freshsales is our pick for built-in phone & simple automation. Freshsales builds calling, email, and chat into the CRM itself at one of the lowest per-seat prices in the market, and Freddy AI drafts emails and summarizes deals surprisingly well.
How Freshsales compares
Our top-rated crm software pick overall is HubSpot (9.7/10). Also consider Pipedrive (9.4/10). See the full crm software comparison for all 6 ranked services side by side.
Frequently asked questions
Yes — Freshsales scores 8.3/10 (Good) in our independent testing and ranks #6 of 6 in our crm software comparison. It stands out as the pick for built-in phone & simple automation.
Freshsales pricing starts at $9/user/mo. Free option: Yes (3 users). Check current promotions on their site, as introductory rates change frequently.
The strongest alternatives are HubSpot (9.7/10) and Pipedrive (9.4/10). See our full crm software comparison for all 6 ranked options.